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Support

Last updated: June 13, 2026

Find answers in the docs, check if there's an active incident, or reach out to the team directly.
We're here to help.

Table of contents

1.Self-Service Resources

Most questions are answered here. Check these resources before reaching out — you'll likely find your answer faster.

  • Documentation: Quickstart guides, API references, integration tutorials, and everything in between.
  • FAQ: Answers to frequently asked questions about workspaces, billing, environment limits, and platform compatibility.
  • System Status : Real-time uptime and incident history for all WebSandbox services — web app, API, editor, and provisioning pipeline.

2.Bug Reports

Found something broken? We're eager to fix it. Open an issue on our public GitHub tracker with as much detail as possible.

Before filing a bug, please read our minimal reproducible example guide — a clear reproduction makes it significantly faster for us to identify and resolve the root cause.

Open a bug report

3.Feature Requests

Have an idea that would make WebSandbox better? We build in public and prioritise what the community wants most. Your suggestion could land in the next quarter.

Before opening a new request, please search existing ones to avoid duplicates. If there is already an open request for what you want, give it a thumbs up so we know how many people want it.

Suggest a feature

4.Community

Ask questions, share what you've built, and get help from the community and the team in GitHub Discussions. It's often the fastest place to get a real-world answer.

  • GitHub Discussions — Q&A, show and tell, and general conversation.
  • GitHub Repository — Follow the project, star the repo, and stay up to date with all releases.

Contact Us

If you have any questions, concerns, or feedback, feel free to reach out to us. We are always here to help.

contact@websandbox.online

Table of contents

WebSandbox

A real development environment. Entirely in your browser. Boot instant workspaces with WebContainers, or scale up with dedicated VS Code Servers.

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